Refunds:

• Online payments will be refunded via the original payment method.
• Cash-on-delivery orders will be refunded through bank transfer. Please provide your bank details during the return request.
• Refunds are processed within 3–7 business days after the return is received and approved.

Processing Time:

• Returns are processed within 72 hours after reaching our facilities.
• You will receive a confirmation email once the return is processed.

Haven’t received your refund?

• If you haven’t received your refund within 3–7 business days, contact your bank with the refund confirmation email.

For detailed information, visit luxigro.com/cancellation-and-refund.